Residential & commercial cleaning across the East Bay · Mon to Sat, 8 AM to 10 PM (925) 420-8486  ยท  commercial@doctorcarpetcleaner.com

Pet Urine & Odor Removal in Walnut Creek and the East Bay

We find pet urine with a UV light and treat it at the source, in the carpet, the backing and the pad when needed. The goal is to remove the odor, not cover it.

Pet Urine Treatment by Dr. Carpet in Walnut Creek, CA

Professional Pet Urine Treatment Services for a Healthier Home

Urine does not stay on the surface. It soaks through the fibers into the backing and often the pad underneath, and that is where the smell keeps coming back from on warm or humid days. Spraying a deodorizer on top does nothing for what is below.

We start by scanning the room with a UV light, because many spots are invisible in normal light. Each spot is then treated with enzyme products that break down the uric salts, followed by extraction. Where the contamination reached the pad, we tell you, and talk about the options before going further.

What is included

  • UV light inspection to map every urine spot, not just the ones you can see
  • Enzyme treatment that breaks down the source of the odor
  • Deep treatment of the backing and pad in severe cases
  • Hot water extraction of the treated areas and the whole room
  • Honest assessment of yellowing or color loss that cleaning cannot reverse
  • pH neutralization so the carpet does not stay sticky

Professional pet urine treatment

Urine does not stay on the surface. It soaks through the fibers into the backing and often the pad underneath, and that is where the smell keeps coming back from on warm or humid days. Spraying a deodorizer on top does nothing for what is below.

Safe for your family and pets

We use professional products that are safe for your home, your family and your pets, and we tell you before we start if a stain cannot be fully removed.

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Our team on the job

Photos from real Dr. Carpet jobs

Why choose us

Our main benefits

  • Fast Response Time

    Count on fast, reliable service every time. We understand how valuable your time is and we are here when you need us.

  • High-Quality Cleaning Results

    We deliver outstanding results, restoring the natural beauty and hygiene of your home and business spaces.

  • Safe for Your Family, Pets & Workplace

    Our cleaning solutions are tough on dirt and safe for families, pets and employees, for a healthier home or workplace.

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  • Satisfaction Guaranteed

    We guarantee the quality of our work. If you are not completely satisfied, we will make it right.

  • Complete Cleaning for Any Space

    Residential or commercial, we provide deep cleaning and stain removal tailored to each space, with spotless results whatever the challenge.

  • Professional Equipment & Techniques

    Industry-leading cleaning technology on every service, from floors and upholstery to homes and commercial spaces.

How it works

4 easy steps to hire our service

  1. Contact us

    Call, text a photo or send the form and tell us about your pet urine treatment needs.

  2. Schedule a visit

    Pick a time that works for you, Monday to Saturday, 8 AM to 10 PM.

  3. Receive a proposal

    You get a detailed written quote before any work starts. No obligation.

  4. Service day

    Our IICRC-certified team does the job and you check the result before we leave.

Step by step

How the job runs

  1. Step 1 of 3

    Find it

    A UV light shows urine that has dried and disappeared from sight. We mark every spot so none get missed.

  2. Step 2 of 3

    Treat the source

    Enzyme products go where the urine went, down through the fiber and into the backing, given time to work.

  3. Step 3 of 3

    Extract and neutralize

    The treated areas are rinsed and extracted, and the carpet is neutralized so it dries soft and odor free.

Our testimonial

Real reviews, real results

Posted on Google Google
Latoshia Green profile picture
Latoshia Green
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Pedro you guys did an amazing job I canโ€™t say thank you enough. Definitely mind blown at the before and after. I will be booking again and passing the information to friend and family.
Posted on Google Google
Aye Gregory profile picture
Aye Gregory
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I have to clean my carpet after dog poo. Pedro explained everything and helped me understand and explained howโ€™s going to clean it. Great service. Truly recommended.
Posted on Google Google
David J. White Jr. profile picture
David J. White Jr.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent Job by Pedro and Jose!!!! Our new house had a terrible urine smell but this duo came in and cleaned with their various tools and it smells and looks fantastic. Would recommend 10/10
Posted on Google Google
Jeanie Neumer profile picture
Jeanie Neumer
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I hire Pedro to clean my kitchen and bathroom beige stone tiles with my white grout. He did 100 percent perfect job. The price was perfect I will hire him again for my carpet, upholstery and my windows, etc. Thank you Pedro!
Posted on Google Google
Qss profile picture
Qss
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Iโ€™m very happy with the carpet and home cleaning service! From start to finish, the team was professional, efficient and very respectful of my home. They did an excellent job cleaning the carpets and made everything look and feel fresh again. I really appreciated how thorough they were and how much attention they paid to the details. They went above and beyond for our home and the results were impeccable. The entire process was smooth and easy. I would definitely recommend Mr. Pedro and his company to anyone looking for reliable, professional, and high-quality carpet and home cleaning services. Iโ€™ll definitely be using them again in the future.
Posted on Google Google
Daisyavitia charlieavitia profile picture
Daisyavitia charlieavitia
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had a sofa cleaned and happy with the service! It was easy to schedule they came out the same day and dry professional and fast! Highly recommend
Posted on Google Google
mary cook profile picture
mary cook
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We are very satisfied with Dr. Carpet Cleaner and will definitely be returning customers! Pedro provided excellent customer service, clearly explained cleaning process and did a phenomenal job.
Posted on Google Google
sayed ali masood profile picture
sayed ali masood
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a great experience with their carpet cleaning service. They were professional, friendly, and did a really good job cleaning the carpets in our home. The carpets look much cleaner and fresher now, and I was impressed with the quality of the work. They were also on time, careful with everything, and made the whole process easy. I would definitely recommend their service to anyone looking for reliable and professional carpet cleaning. Great job!

Ready for a cleaner, healthier home?

Book your pet urine treatment today and get a written price before we start.

Get a quote free (925) 420-8486

Client questionsAbout pet urine treatment

We answer every question clearly, so you know exactly what to expect from our pet urine treatment service.

If you have any other question, contact our team with the button below.

I still have questions See all 60 answers

Will the smell come back?

If the urine only reached the carpet and backing, treating it at the source usually ends the problem. If it soaked into the pad or the subfloor, the pad may need replacing in that spot. We tell you during the inspection.

Can you remove the yellow stains?

Often we can lighten them a lot. Old urine can bleach or burn the dye, and that part is color loss, not dirt. Our carpet dyeing service can sometimes restore it.

Do I need to keep pets away after the treatment?

Keep them off the damp areas until the carpet is dry, usually a few hours. The products we use are safe for pets once dry.

San Francisco Bay Area

Locations we serve

Based in Walnut Creek, we work throughout Contra Costa County and the Tri-Valley. Pick your town.

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